Our Privacy Promise
Your privacy matters to us at roadtrips.com.au. We want you to know how we collect and use your information, and how we keep it safe.
What We Collect
The details we collect depend on how you connect with us. For example:
- If you fill out our contact form, we’ll ask for your name and email.
- If you’re a business listed on roadtrips.com.au, we’ll need your contact details, address, and payment information (securely processed by Stripe).
How We Collect Your Information
We only collect your information in lawful ways, such as:
- Emails you send us or our partner venues
- Phone calls with our team
- Forms, letters, or written communication
- Information you submit through our website
- Our social channels (Facebook, Instagram, Twitter, Pinterest)
How We Use Your Information
We use your information to make your experience with us better, including:
- Helping you plan road trips and offering recommendations
- Processing bookings and reservations
- Keeping you updated about your trips and bookings
- Providing customer support
- Sending confirmations and travel info
- Improving our website and services
- Tailoring your experience to suit you
- Sending marketing updates (only if you’ve agreed)
- Researching and analysing how our services are used
- Protecting our site and preventing fraud
- Meeting legal requirements
Cookies We Use
To make our website run smoothly and more personal for you, we use cookies like:
- Essential cookies – so the site works properly
- Analytics cookies – to measure performance (e.g., Google Analytics)
- Marketing cookies – for ads and remarketing
- Preference cookies – to save your settings
Get in Touch
Got questions about our Privacy Policy or how we use your information? Reach out anytime at info@roadtrips.com.au.